Managed IT Services and Support – Abtech IT Solutions and Managed IT Services

Proactive 7x24x365 monitoring and alerting
Outstanding operating systems administration for all major O/Ss
- Microsoft Windows, Microsoft Server/HyperV, VMware, Oracle OVM, Oracle Linux, RedHat Linux, CentOS, Debian, HP-UX, HP MPE-iX, IBM AIX, IBM OS400, Sun/Oracle Solaris, DEC VMS and others
Comprehensive database administration for all major databases including Oracle, Informix, SQL Server, MySQL and others
Storage and network administration including backup, disaster recovery, cyber recovery with immutable offsite repositories, redundant routing, and auto-fail over/fail-back for 100% availability and enhanced user productivity
US-based help desk, Network Operations Center (NOC) and Security Operations Center (SOC)

Benefits of Abtech’s Managed IT Services

Support your global team with IT support that speaks their language—Spanish and French included.
Abtech’s around-the-clock engineering resources free up your internal IT resources for important projects and business priorities
Dedicated primary and alternate Systems Engineers for each of our clients ensure immediate and prompt resolution of system issues
Extensive onboarding, documentation, and knowledge transfer provide a seamless exchange of information with immediate access for all stakeholders

Discover RocketCyber, a comprenhensive Managed Security Operations Center (SOC) platform by Kaseya:

Database Administration Services

Abtech Technologies has a comprehensive portfolio of remote database administration services to keep your environment stable and running at peak performance.

Abtech’s Remote Database Administration Services deliver instant ROI because we eliminate the costs of hiring, training, and retaining in-house DBAs.

Certified DBAs will monitor your database health daily and tasks

Proactive 7x24x365 monitoring, alerting, and resolution of issues before they become system-critical
Replication and backup validation with regular testing
Job completion validation
Security and patch maintenance
Version upgrades and migrations
Database performance tuning
Database assessments with recommendations for best practices and immediate remediation of issues

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Windows System Administration

If you are running a Microsoft Windows® operating system, you should be working with Abtech Technologies.

We offer a complete portfolio of Microsoft Managed IT Services that can be tailored to meet your needs.

You will be provided with a dedicated Microsoft specialist who will take the time to fully understand your environment, the applications you are running, and the demands of your business. Whether you require 24 x 7 coverage or business hours coverage, we can accommodate your needs.

We also offer Microsoft patching services to ensure your systems are up-to-date and protected from security threats.

In the event of a problem arising, your IT team will have immediate access to our expert engineers, who will diagnose and resolve the issue quickly and with minimum impact on your operations.

Abtech Windows Managed IT Services at a Glance

Business IT outsourcing
Network and IT system monitoring and troubleshooting
Helpdesk service contracts
Windows, Hyper-V, and VMware system administration
Managed Hosting

We keep your IT systems running optimally so you can focus on growing your business and serving your customers.

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Network Security Services

Businesses deal with large volumes of sensitive information that is targeted by hackers and other malicious actors both inside and outside the business.

Abtech Technologies provides a wide range of products and services to help businesses protect themselves. We have helped large and small companies all the way to Fortune 500 firms to upgrade their defenses and protect themselves from hackers.

Vulnerability Assessment
Penetration Testing
Malware Training
Back-up Data
Anti-Virus Software

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Security Training for Users

Network Monitoring

A business IT network requires constant monitoring to ensure small problems don’t turn into poor network performance or even downtime.

Abtech Technologies can help you lower the overhead and cost that is required to monitor your network and provide a clearer view of your network’s overall health and status. Automation and monitoring allow your staff to focus on critical tasks. We can monitor your network remotely and act as a trusted partner to ensure reports are accurate and easy to understand.

Let Abtech Technologies guide your organization to an improved, stable, monitored solution.

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Helpdesk Services

Hardware and software support is a phone call away when using Abtech Technologies help desk consulting and managed IT services.

Simply call, email, or open a chat and Abtech will create a trouble ticket for you so an Abtech engineer can either help over the phone or by remotely accessing your system until the problem is resolved.

Abtech’s managed service provider (MSP) program is both an integrated help desk and trouble ticketing system. Users and support personnel can interact in real-time to report, diagnose, and resolve problems. Depending on the nature and severity of the call, an incident can be escalated to an onsite repair visit.

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7x24x365 Enterprise Linux Systems Administration and Managed Services

Abtech’s comprehensive Linux expertise is based on more than 30 years of enterprise UNIX environments supporting mission-critical systems. Our software engineers understand our clients’ needs for 99.999% uptime, high performance, and security across multiple distributions of Linux including: